Terms & Conditions

Technical Instructor Trainer Mathew Partridge offers technical diver and technical instructor training at all levels including Trimix Advanced Trimix, Closed Circuit Rebreather CCR, Wreck and Cave. All bookings received are on these terms. Please ensure you read them carefully.

INSURANCE:
Personal Diving Insurance is not included. Please ensure you have the correct insurance to cover your diver certification level, plus trip cancellation insurance and general holiday insurance. If you are unsure of where to obtain the correct diving insurance please talk to us prior to making you’re booking or commencing your training. Both Mathew Partridge and his associates do have professional liability insurance however this is very different to having your own personal insurance cover.

PREREQUISITS & ADDITIONAL TRAINING:
The courses listed on this website will be subject to meeting prerequisites as outlined by each agency. If candidates do not meet the prerequisites they may require additional training that can incur additional charges. Please ensure you obtain specific prerequisite information about the courses you are enrolling on and that you meet these prior to any bookings.

CERTIFICATION:
Please ensure you have a copy of your most recent certification card and dive log for your instructor at the start of any training or your guide during any dive trip. Failure to show your certification may result in not being able to dive on the trip or take part in the course booked.

LIABILITY RELEASE FORMS:
A medical questionnaire is a standard requirement for any level course, please bring any medical conditions to the attention of your instructor and produce a doctor's medical clearance for diving upon arrival if you are already aware of any illnesses that may prevent you from diving.

PAYMENT REQUIREMENTS:
. 30% Deposit required at time of booking for courses and trips.
. Product orders require full payment in advance.
. Remaining balance for courses or day trips are required on arrival prior to start date
. Any other fees will be individually specified in your booking receipt.
. Deposits paid are non-refundable.All Bookings and orders require full payment in advance. Goods will beheld for a total of 3 months from payment date and order, if goods are not collected or addressed within that 3 months we have a right to cancel the order or re-sell the goods and any money paid is non-refundable.
. Payments are accepted by cash, PAYPAL or direct bank transfer.
. PAYPAL Payments are subject to 3% charge.
. Any losses that arise from foreign currency exchange rates during transfers will be addressed in the final invoice.
. No refund or compensation is due payable by for any unused training or trip. Client's who do not complete the training or trip for whatsoever reason, cannot be refunded for a portion of the total cost.

RESPONSIBILITY:
Mathew and his associates acts only as agent for the person or companies providing accommodation, transport, liveaboard trips or day trips etc. hereafter called 'Service Providers' and all bookings documentation are on the Service Providers' terms and conditions. The customer acknowledges that, Mathew Partridge or affiliated companies, staff or agents shall be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly by any Service Provider or by "force major" or other events beyond our control, including, but not limited to war, civil disturbance, pilferage, delays, severe weather, Acts of God, Acts of Government, accidents to or failure of machinery, equipment, vehicles or industrial disputes. Mathew Partridge shall not be liable for, or responsible to, any customer in the event of dissatisfaction based on personal opinion regarding the standard of service or accommodation provided by any Service Provider nor be liable or responsible for any disappointment, distress, lack of enjoyment arising from any act or omission whatsoever. We will only acknowledge liability in the case of proven justified complaints relating to specific and tangible inadequacies of facilities, accommodation or services provided. In the event of such a complaint the customer is requested to immediately contact us or the Service Provider, hotel etc., for remedial action to resolve any problem or irregularity at that time.

WEBSITE CONTENT:
The website content is subject to change without notice before the course or during any tour. Mathew Partridge will endeavor's to ensure that all information on the website is accurate, but can accept no responsibility for inaccuracy, or truth of statements made. Illustrations are intended to set the mood for each tour destination and may not present actual views as seen on a specific tour. All fares and prices quoted in are correct at the time of publishing. Such fares, prices and international rates of exchange are subject to change, which in turn may affect tour/course prices quoted. Regardless of a deposit or full payment having been made, any increase in the tour/course price must also be paid by the tour member. If such increase is unacceptable, the tour member retains the right to cancel his/her booking. However, attention is drawn to the possibility that some cancellation charges may be imposed to cover cancellation cost.

EQUIPMENT:
Any damage to the equipment used by students on courses or trips during hire under the supervision of instructors or otherwise will result in payment required in proportion of or full payment replacement depending on the extent of the damage.